FAQS
Travel Tips For New Haven
Travel Tips and FAQs
- What is the check-in and check-out time at Hotel Marcel?for What is the check-in and check-out time at Hotel Marcel?What is the check-in and check-out time at Hotel Marcel?
Check-in starts at 3pm and check-out is at 11am. Guests arriving early may leave luggage at our front desk.
- How far is Yale University and the Yale Visitors Center from Hotel Marcel?for How far is Yale University and the Yale Visitors Center from Hotel Marcel?How far is Yale University and the Yale Visitors Center from Hotel Marcel?
We are located just 1.4 miles from the Yale campus.
- Are pets allowed at Hotel Marcel?for Are pets allowed at Hotel Marcel?Are pets allowed at Hotel Marcel?
Yes! Dogs up to 60lbs are welcome to stay overnight at $75/day for up to two pets based on availability. We ask that pets be leashed, caged, or firmly held while in public areas of the hotel. Pet owners are solely responsible for any damages or issues that may negatively impact the stay of our other guests. Fresh water bowls and healthy snacks are among our welcome pet amenities.
- What is the rate for children’s occupancy at Hotel Marcel? Do they stay for free?for What is the rate for children’s occupancy at Hotel Marcel? Do they stay for free?What is the rate for children’s occupancy at Hotel Marcel? Do they stay for free?
Kids up to age 18 are invited to stay complimentary with an adult family member.
- Is parking included with the room booking at Hotel Marcel?for Is parking included with the room booking at Hotel Marcel?Is parking included with the room booking at Hotel Marcel?
Self-parking is complimentary for hotel and restaurant guests.
- Does Hotel Marcel offer charging stations for electric cars?for Does Hotel Marcel offer charging stations for electric cars?Does Hotel Marcel offer charging stations for electric cars?
Hotel and restaurant guests may utilize the 12 on-site Tesla Superchargers while level-two universal EV chargers will be dedicated for overnight hotel guests.
- How do I guarantee my reservation at Hotel Marcel?for How do I guarantee my reservation at Hotel Marcel?How do I guarantee my reservation at Hotel Marcel?
All reservations are guaranteed with a valid credit card. For more information, please reach out to our reservation specialists on 203.780.7800.
- What if I need to cancel my reservation or event booking at Hotel Marcel?for What if I need to cancel my reservation or event booking at Hotel Marcel?What if I need to cancel my reservation or event booking at Hotel Marcel?
Room cancellations are accepted up to 48 hours prior to the arrival date for room reservations. Modifications and cancellations for events and special group bookings require contact with our sales associates.
- Is there a fitness center at Hotel Marcel?for Is there a fitness center at Hotel Marcel?Is there a fitness center at Hotel Marcel?
Guests are invited to enjoy our fully equipped fitness center complete with multi-gym, treadmills, free weights and elliptical equipment whenever the mood strikes, 24/7.
- Does Hotel Marcel offer accessible accommodations?for Does Hotel Marcel offer accessible accommodations?Does Hotel Marcel offer accessible accommodations?
We have eight Double Queen, King and Corner Suite guest rooms custom-designed for accessibility in accordance with the ADA requirements. Each guest room type has an ADA facility with connectors for aides.
- What are the modes of local transportation around Hotel Marcel, if I don’t have my electric car?for What are the modes of local transportation around Hotel Marcel, if I don’t have my electric car?What are the modes of local transportation around Hotel Marcel, if I don’t have my electric car?
There are many! Getting here by train is super easy as we are the closest hotel to Union Station (also designed by a legendary architect!) where you can also pick up a rental car. Additional local transport includes bus services, taxis, boats, scooters and app-based rides. Bike and foot friendly nature trails are also right outside our doors.
- What is the closest airport to the Hotel Marcel?for What is the closest airport to the Hotel Marcel?What is the closest airport to the Hotel Marcel?
The closest airport to the hotel is Tweed-New Haven Airport, located just 4 miles away. Bradley International Airport is 53.6 miles away.